On the afternoon before a holiday when we called to say that our water heater (which was under warranty) was leaking water all over our basement – Steve jumped into action. He got us a new water heater (took care of all the warranty paperwork), removed the old one and replaced with a new one all in the same day! He is a great diagnostician and we trust his opinion and advice.
Free Flo is the go to plumbing service I have used for over two decades for all my home plumbing needs. Honest, available, thorough, and systematic in approach, Free Flo deals with all challenges thoughtfully getting it right the first time.
Being in Property Management we come across many vendors we deal with on a daily basis. If I had to select the best vendors and the most efficient out of the hundreds our company deals with one of mine would be Steve from FreeFlo. His response time is impeccable and his follow up is even better. He knows the property inside and out and all residents can also agree he gets the job done! I would highly suggest FreeFlo for your plumbing needs.
I would like to share that Steven Mourad is not only a competent plumber that has been to my apartment on two occasions and fixed my kitchen sink and also my tub drain but is a responsible, and respectful professional. On one appointment he called repeatedly to keep me abreast of his schedule that required adjustment. I have had many situations where I have had my valuable time dismissed by a trades person who was very late or never arrived. It was a pleasure to experience a professional that respected his client.
I highly recommend Steve of Free-Flo Plumbing for all plumbing, sewer, or drain issues. He is friendly, funny, and most importantly, competent – you will not be disappointed.
One of the easiest reviews I have ever written. Steven is responsive, prompt, effective, and always ready with advice to save you money down the road. And, to top it off, a sense of humor. What else could you ask for in a plumber?
On many occasions over the past many, many years, I have had the pleasure of having our plumbing issues taken care of by Free Flo. When I think of the work we have had done by Steve, several adjectives come to mind: efficient, dependable, timely, professional, quality, responsible, and friendly. I have and will continue to recommend Free Flo whenever there’s a chance. Sincerely, a very happy customer
Steve, is experienced, professional, and a mensch. His prices are reasonable. Steve comes quickly in an emergency. He diagnoses the problem and solution with the best outcome for the customer in mind. And he is always courteous and pleasant. He has done a fair amount of plumbing for us and we have always been satisfied.
We have been customers of Free Flo since we moved into our house over a decade ago. We have been with Steve and Free Flo from day one and have been nothing short of thrilled with the service he has provided. He is honest and does clean and meticulous work. I always recommend Free Flo whenever someone asks and I feel confident in all of the work he does. I look forward to using Free Flo for many years to come.
We’ve been using Free Flo for nearly 30 years, at our houses in Bogota and now Teaneck. Steve has gotten us through countless plumbing emergencies, including sewage backups in the basement caused by roots. He installed our current sump pump and hot-water heater, as well as valves, faucets, basement basins — you name it. He’s always responsive and we never wait long for him. If you live in an old house, a good plumber is crucial. Steve’s been a godsend for us.
I wanted to say that working with Freeflo is always great! Steven is always reliable and does great work. I highly recommend to use Freeflo!